Privacy Policy

Last updated: 8 August 2026

In short: we use personal information to answer enquiries, arrange corporate padel events, manage bookings and—only where permitted—send occasional marketing. We share only what is needed with the venues, coaches and suppliers involved in delivering the service.

1. Who We Are

The Corporate Padel Club arranges corporate padel events and related services.

For the purposes of UK data protection law, The Corporate Padel Club is the controller of the personal information described in this policy. This means that we decide how and why that information is used.

If you have any questions about privacy or your personal information, you can contact us:

Email: info@thecorporatepadelclub.com

Telephone: 07368 328736

Website: www.thecorporatepadelclub.com

2. What This Policy Covers

This policy explains how we collect and use personal information when you:

Visit our website or use an online enquiry form.
Contact us by email, telephone, messaging service or social media.
Ask us to plan, quote for or arrange a corporate padel event.
Attend an event where we have been given relevant participant information.
Choose to receive marketing from us.

3. Personal Information We Collect

Depending on how you interact with us, we may collect:

Contact and business details

Your name, company, role (if provided), email address, telephone number and correspondence preferences.

Event enquiry details

Preferred date, time and location, group size, experience level, venue preferences, event format, budget and any other requirements you provide.

Booking and administration details

Quotes, confirmations, contracts, invoices, payment status, supplier arrangements and our communications with you.

We do not normally store full payment card details. These are handled by the relevant payment or banking provider.

Participant information

Names or other details needed by a venue, coach or supplier to manage attendance, safety, equipment or access.

Accessibility, health or dietary information

Only where you or the event organiser chooses to provide it and it is relevant to safely arranging the event.

Marketing preferences

Whether, when and how you agreed to receive marketing, plus any unsubscribe or objection requests.

Website and device information

Such as your IP address, browser and device information, pages viewed, referral source and cookie or analytics data where enabled.

4. How We Collect Your Information

We collect personal information:

Directly from you when you complete a form, contact us, request a quotation or make a booking.
From your employer, colleague or event organiser when they make arrangements on behalf of a group.
From padel clubs, coaches and other event suppliers where this is needed to manage an enquiry or booking.
Automatically through our website, cookies and similar technology. Our website is hosted on the Wix platform.

If you provide information about another person, please make sure they know you are doing so and that you are authorised to provide it. You should also direct them to this policy where appropriate.

5. Why We Use Your Information

UK data protection law requires us to have a lawful basis for each use of personal information.

We use your information to:

Respond to enquiries and prepare quotations.
Arrange and administer corporate padel events.
Manage finance, tax obligations and legal responsibilities.
Operate, secure and improve our website and services.
Send occasional marketing where permitted.
Manage accessibility, health or dietary requirements where relevant.

Our lawful bases include:

Taking steps before entering into a contract.
Fulfilling contractual obligations.
Meeting legal obligations.
Our legitimate business interests.
Your consent where required.

You do not have to provide personal information, but if you choose not to provide information needed for an enquiry or booking, we may be unable to quote for or arrange your event.

6. Who We Share Information With

We may share relevant personal information with:

Padel clubs, venues, coaches, event organisers, caterers and other suppliers involved in your event.
Website hosting, email, customer management, marketing, analytics, invoicing, banking and payment providers.
Professional advisers such as accountants, insurers and legal advisers.
Regulators, courts, law enforcement agencies or other authorities where required by law.

We only share the information reasonably needed for each purpose and require our service providers to maintain appropriate confidentiality and data protection standards.

We do not sell your personal information.

7. International Transfers

Some technology or service providers may store or process information outside the United Kingdom.

Where this happens, we take reasonable steps to ensure appropriate legal safeguards are in place, such as UK adequacy regulations or approved contractual protections.

8. How Long We Keep Information

We only keep personal information for as long as necessary.

Our usual retention periods are:

Enquiries: Up to two years after our last meaningful contact unless there is a reason to keep them longer.
Bookings, contracts and invoices: Normally up to six years after the event or business relationship ends.
Marketing records: While you remain subscribed. We may keep a minimal suppression record after you unsubscribe to ensure we honour your request.
Accessibility, health or dietary information: Only as long as needed to safely support your event unless the law requires longer.
Website and cookie information: For the period set by the relevant platform or cookie settings.

We may also anonymise information so it can no longer identify individuals. Anonymous information may be retained for business analysis and service improvement.

9. Marketing Communications

If you choose to opt in, we may send occasional emails about corporate events, team-building ideas, venues and special offers.

In some circumstances, the law also allows us to contact existing business customers about similar services.

Marketing is always optional and does not affect your ability to make an enquiry or booking.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

If you unsubscribe, we will stop sending marketing communications, although we may still contact you regarding active enquiries or bookings.

10. Cookies and Website Analytics

Our Wix-hosted website uses cookies and similar technologies.

Some cookies are essential for the website to function securely. Others help us understand how visitors use the site or support marketing features.

Where required by law, non-essential cookies will only be used after you have made your choice through our cookie controls.

You can also manage cookies through your browser settings, although some website features may not function correctly if cookies are disabled.

11. Security

We use reasonable technical and organisational measures to protect personal information from accidental loss, misuse, unauthorised access, alteration or disclosure.

Access to personal information is limited to people and suppliers who require it for legitimate business purposes.

Although we take security seriously, no internet or storage system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on your circumstances, you may have the right to:

Be informed about how your information is used.
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your information.
Restrict how your information is used.
Object to processing based on legitimate interests.
Object to direct marketing at any time.
Receive or transfer certain information in a portable format.
Withdraw consent where processing relies on your consent.

We do not make decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise any of these rights, please email info@thecorporatepadelclub.com.

We may need to verify your identity before responding. We normally reply within one month.

13. Complaints

If you have any concerns about how we use your information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner's Office (ICO).

Website: www.ico.org.uk

Telephone: 0303 123 1113

14. Children

Our website and enquiry service are intended for business customers and adult event organisers.

We do not knowingly collect personal information directly from children through our website.

Where an event involves anyone under 18, any relevant information should be provided by an authorised adult, employer, organiser or parent/guardian and only where necessary to arrange the event safely.

15. Changes to This Policy

We may update this Privacy Policy from time to time as our services, suppliers or legal obligations change.

The latest version will always be published on our website, and the "Last updated" date at the top of this page will show when it was last revised.